FAQs

I prefer not to pay over the internet. Is there any other way I can place my order?

Please contact us direct on freephone 0800 009 6074 and we will be happy to take your payment over the telephone.

Do you have a catalogue you could send me?

Yes we do, please contact us with your mailing address , however, we are always adding new products on the website.

Do you offer trade/bulk discount?

We specialise in large orders from various types of customer including private landlords, letting agents, property developers, student accommodation providers, council's, housing association's, care homes etc... Please contact our sales team on sales@landlord-furniture.com for further details.

How much is delivery?

Delivery is free for all orders over £1000,

Delivery in the Midlands is FREE above our minimum order value 

Delivery to London is £30  for orders between £300 and £999.99

Delivery Nationwide is £60 for orders between £400 and £999.99 

Is there a minimum order value?

Our minimum order value is £300 for the Midlands and London and £400 for the rest of the country (excluding delivery, VAT and no appliances). Unfortunatley for orders less than these amounts we are unable to deliver. Any orders for Scotland, we have a £2500 minimum order value with a delivery charge of £100, please contact us on 0800 009 6074 before placing order

Where can you deliver to?

Delivery is available in England and Wales. We can arrange delivery to Scotland, Northern Ireland, Channel Isles and Europe, please contact us for details. 

What are do you define as the 'Midlands'

We class the following counties as the 'Midlands', Warwickshire, West Midlands, Derbyshire, Nottinghamshire, Leicestershire, Gloucestershire, Oxfordshire, Worcestershire, Northamptonshire and Staffordshire,

When can I expect my order to be delivered?

Our target delivery time is next day in the Midlands, 2 days to London and 3 days Nationwide if orderd before 12.00pm. For large orders, packages and during busy periods we may not be able to deliver as stated but we will try our best, please call 0800 009 6074 prior to placing order. 

What time will my order arrive?

After your order is placed, we send you confirmation of the delivery date. The morning of the delivery we will text you and give a 2 hour delivery window. The driver will call 30 minutes before.

How do I return items?

With our money back guarantee you can return any items to us within 14 days. Further details are available on request. This does not affect your statutory rights. To avoid any difficulties, please check all items before signing for them from the driver upon delivery.

What hours is your showroom open?    

Our retail showroom located on 134 Parade, Leamington Spa, CV32 4AG, is open to the trade and public from 10.00am to 5.00pm Monday to Saturday.